Buy with confidence at Tire Factory. In addition to the manufacturer’s warranty in effect with your tire purchase, Tire Factory adds the Best in the West Tire Warranty to include the following FREE services. Click to view a copy of our Warranty.
All covered flats are repaired FREE of charge for the life of the tire. The tire will be dismounted and inspected. It will then be repaired or replaced, whichever is appropriate. Repair of the tire can be accomplished in the following manner (ranked in order of damage complexity): a vulcanizing plug, a patch, or an inner tube. The new or repaired tire will be remounted and balanced.
We recommend rotation of tires every 5,000 miles, or as needed to assure maximum mileage. Rotation does not include dismounts or mounts. Proof of rotation is required.
The Tire Factory technician will remove the tires from the vehicle and inspect for unusual wear or damage. The tires will be moved to the appropriate location in accordance with the manufacturer’s recommendation, reinstalled and the wheels torqued to the proper value. This is important to maximize tire mileage.
Mounting and balancing car tires requires special tools and an experienced technician to do the job right. When you buy new tires, we’ll mount them on the rims safely and accurately and without damaging them. Proper mounting and balancing improves your vehicle performance, safety, and good mileage. It is our policy to charge for the original tire balance.
For safety’s sake, improved gas mileage, and optimum tire life, maintaining proper air pressure in your tires is essential. We’ll check to make sure your tires are not under- nor over-inflated. Under-inflation causes increased tread wear and generates excessive heat, which can reduce tire life. It also reduces your fuel economy by increasing rolling resistance—soft tires make your vehicle work harder. Over-inflation is also detrimental to the tire. Too much air pressure causes the center of the tread to bear the majority of the car’s weight, which leads to faster deterioration and uneven wear. Any kind of uneven wear will shorten the lifespan of your tires.
We’ll give your tires a good visual review to look for punctures or other visible signs of damage that may make replacement necessary. We’ll also inspect for cracking and pitting and wear patterns on the treads to keep you safe on the highway.
Tire Factory offers FREE tire replacement for the first 30% of tread life if a tire fails due to workmanship, materials, or normal road hazards. If failure for these reasons occurs during the first 30% of tread wear, the tire will be replaced absolutely FREE, including services. After the first 30% of tread wear, the adjustment will be pro-rated based upon the original purchase price plus service excluding Federal Excise Tax, multiplied by the remaining tread down to 2/32. For consumer safety, a tire is considered worn out at 2/32.